Neon Defense — Privacy Policy

Welcome to Neon Defense. This Privacy Policy explains how Neon Defense Studio ("we", "us", or "our") collects, uses, shares, and protects information collected through the Neon Defense mobile game and any associated websites, services, and in-game features (collectively, the "Service"). By downloading, installing, or using Neon Defense, you agree to the practices described in this policy.

We collect information to operate, maintain, and improve Neon Defense and to provide you with a safe, engaging gaming experience. Types of information we may collect and how we use it:

• Device and technical data: device model, operating system, app version, unique device identifiers, crash logs, and performance metrics. Used to deliver, maintain, and improve the game and diagnose technical issues.
• Usage data: gameplay data, levels completed, in-game purchases, session length, and features used. Used to personalize gameplay, analyze engagement, and plan updates.
• Account information: if you create an account, we may collect username, email address, and optional profile details to manage your account and provide account-related features.
• Payment and purchase data: if you make in-app purchases, payment processing is handled by third-party payment providers. We may retain transaction records (not full payment card details) to confirm purchases and for accounting.
• Optional information: any information you choose to provide in support requests or feedback.

We do not sell your personal information. We may share information in limited circumstances:

• Service providers: We share data with third-party vendors and service providers who perform services on our behalf (e.g., analytics, cloud hosting, payment processors, crash-reporting, customer support). These partners are contractually restricted from using data for unrelated purposes.
• Advertising partners: When you opt-in to personalized ads, we and our advertising partners may share certain identifiers and usage data to deliver targeted advertising (see Advertising below).
• Legal and safety: We will disclose information if required by law, court order, or governmental request, or to protect our rights, property, safety, or the safety of users.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction subject to this Privacy Policy.
• Aggregated or de-identified data: We may share aggregated, anonymized data that does not personally identify you.

Neon Defense and its associated websites may use cookies, local storage, and similar technologies to collect information and improve your experience. Uses include:

• Storing user preferences and settings
• Authenticating sessions for account features
• Measuring and analyzing usage and performance

You can manage cookie and local storage settings through your device or browser; however, disabling certain cookies or storage may limit some features.

The Service may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices or content of those third parties. Before providing personal information on a third-party site, review its privacy policy.

We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, and destruction. Examples include encrypted connections (HTTPS), access controls, and secure data storage. No system is 100% secure; we cannot guarantee absolute security. If a data breach occurs that affects your personal information, we will follow applicable laws and notify you and the relevant authorities as required.

Neon Defense may display in-app advertising. Advertising types and how we share data:

• Contextual ads: delivered based on non-personal information (e.g., content and language).
• Personalized ads: delivered based on device identifiers and usage data. You can opt out of interest-based ads via your device’s advertising settings or by disabling personalized ads where supported.

Third-party ad networks and advertisers may collect information for ad delivery and measurement. Their use of data is governed by their own privacy policies. See the Disclosure and Sharing section for more about ad partners.

By using Neon Defense you agree to comply with the app’s terms of use, applicable laws, and this Privacy Policy. If you do not agree, please do not use the Service. We reserve the right to suspend or terminate accounts or access for violations of our terms or for misuse.

We retain personal data only as long as necessary to provide the Service, for legitimate business purposes (including analytics, fraud prevention, and accounting), and to comply with legal obligations. When data is no longer needed, we securely delete or anonymize it. Retention periods may vary per data type; contact us if you need specifics.

If you create an account, you can request deletion of your account and associated personal data by contacting us at agristania@gmail.com. After verifying your identity, we will begin the deletion process. Note:

• Some data may remain in backup storage for a limited time.
• We may keep certain information if required by law or for legitimate business purposes (e.g., fraud prevention, recordkeeping).
• Deleting your account will remove access to any purchased content tied to that account unless transferred per applicable policies.

If your account contains personal information (like email), you can update it in the account settings where available or by contacting support at agristania@gmail.com. Keep your information accurate and up to date.

Neon Defense uses third-party software development kits (SDKs) and services for analytics, crash reporting, social features, advertising, and payments. Examples may include (but are not limited to) analytics providers, ad networks, and cloud service providers. These SDKs may collect device identifiers, usage data, performance metrics, and crash reports. We do not control the data practices of these third parties; their privacy practices are governed by their own policies. Where applicable, these SDKs are configured to comply with platform policies and user privacy choices (e.g., limited ad tracking). If you want a list of specific SDKs used, contact us at agristania@gmail.com.

Neon Defense does not require precise location to function. If the app requests location permissions, it will be for a specific purpose clearly disclosed at the time (for example, location-based advertising or localized events). Types of location use:

• Precise (GPS) location: only requested if a feature explicitly needs it and with your consent.
• Approximate location: may be used for localized content or ads.

You can deny location permission; denying it will not prevent you from playing the core game unless a specific feature explicitly requires location access. You can manage location permissions through your device settings.

Neon Defense is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children below the applicable age without parental consent. If you believe we have collected personal information of a child in contravention of applicable law, contact us and we will take steps to delete the information.

Data may be stored and processed in the country where our servers or service providers are located, which may be outside your country of residence. By using Neon Defense, you consent to the transfer of your information to countries that may have different data protection laws.

Depending on your jurisdiction, you may have rights such as: access, correction, deletion, restriction of processing, objection, and data portability. To exercise these rights, contact us at agristania@gmail.com. We will respond as required by applicable law and may require verification.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When material changes occur, we will provide notice via the app, email (if we have your address), or by posting the updated policy with a new effective date. Continued use after notice constitutes acceptance.